LocaModa has set up a new community customer service portal thanks to Get Satisfied!
Here you’ll find FAQs, help topics on Wiffiti and Jumbli, and a forum to get all of your pressing questions answered. Head on over to check it out and give us a quick piece of your mind…
Also, in case you haven’t already, come visit us on Facebook!
We receive hundreds of emails asking about customizing your Wiffiti ‘loca’…
Before I go any further, let’s spin back a bit – What’s a loca?
A ‘loca’ is our standard routing system that allows your text message to go to a specific Wiffiti screen.
For example, if you’d like to text the world your thoughts on Rock Band, and you happen to find the screen below enchanting, you would send a message to 87884 (this is our shortcode, which you would treat just like any other phone number) in the form:
@rockcat I’ve become Paul McCartney in my livingroom wearing my jammies!
In this case, @rockcat is the loca. If you use Twitter, Facebook, or any of a list of other social services (especially those in the location-based arena), this convention should seem pretty standard.
On Wiffiti.com, screens are assigned a default loca (e.g. @wif5467). If you’d like a custom loca (e.g. @mrjones for a classroom screen), we’re happy to offer a Self-Managed Apps Program that will allow you a custom loca (and lots of other advanced features) at a deep discount from our standard commercial offerings.
Just contact us if you’d like to get involved!
We get many emails from users asking how to get rid of unwanted web or mobile messages on their Wiffiti screens. I’ve grabbed a few screenshots from the “I Love Trash” screen to demonstrate how easy it is!
First, click on My Screens in the top righthand corner of wiffiti.com.
Next, go to the timeline view of the screen.
(Note: You can also find a link to the timeline in the top right of individual screen pages).
All web-submitted and mobile messages/photos will have a small blue “X” in the righthand side of their call-out box.
Go ahead… Click that.
Vamoooose!
Oh, the power.
A few notes:
1. Only web-submitted and mobile messages can be deleted. Twitter and flickr messages (if you choose to integrate tagged content) cannot be deleted by the user… so choose your tags wisely!
2. You can set your screen rating (G, R). Using wiffiti.com, messages can only be deleted after they are delivered to the screen.
3. Screen owners can delete messages on his/her screens ONLY. You cannot delete a message on a screen you did not create.
3. For advanced moderation options, contact us about our Self-Managed Apps Program.
