A few weeks ago, Stephen Randall wrote a guest post outlining why location-based services are important for place-based screens. As SXSW approaches, it seems the right time to turn the tables and explore why place-based screens are important for location-based services.

Both Foursquare and Gowalla are shining their shoes and pulling out all the slickest new features in anticipation of SX, and tech blogs are having a comparathon field day. One of the biggest points of distinction has historically* been how each service handles the accuracy and truth of check-ins: the “were you actually there?” issue. (*Note that “historically” is used relatively here; we’re talking on an early adopter time spectrum.)

Sure, Foursquare has been fairly heavily criticized for their lack of lockdown on whether or not users “cheat,” while Gowalla has been getting slammed for being almost too strict, in that GPS unreliability has made check-ins difficult even if a user is actually in the location s/he claims.

Solutions have been tossed around (QR codes, for one), but in the end, the anxiety over the issue has seemed to fizzle somewhat as cool new features have stolen some of the limelight (and thankfully lightened the mood a bit). Foursquare’s growing partner list (disclaimer: LocaModa is on there), ever-expanding badge arsenal, and real-live Foursquare tourney (yep, the actual playground game) at SX are rightfully gaining the attention they deserve, while Gowalla’s move to turn virtual items into real world prizes proves a similar playful take on the “simulacra become fleshy” motif (as one example, virtual tacos can be cashed in for the real deal at taco trucks around the festival).

With the focus back where it should be – on the fun, gaming aspect and not the “gaming the system” aspect, it makes sense to turn to place-based screens to both provide a social display for a location-based service, while also quietly taking much of the steam out of the “were you really here?” issue.

As Stephen discusses in his original post, place-based screens serve as a “user-generated marketing tool for the venue,” allowing patrons to send in tweets and txts that can be displayed alongside check-ins and tips. Venue messaging is showcased in the venue itself, not just on individual handsets, making the interactions from users on-site far more relevant if they’re actually there. Chatting about the Free Beer for the Mayor special if you’re not actually at the bar is just, well, kinda sad.

Sure, this doesn’t solve a technical issue, but it certainly solves a social one.
And isn’t that the point?

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Edited to add: To toss a bit more fuel into fire, if a more technical solution was desired by a venue, that’s easy icing for a place-based DOOH platform. Locations can display in-venue deals with custom location codes (advertised on screen) that expire after an hour or day, giving an added incentive to the patrons actually there to take advantage of them. Look for an upcoming post on additional technical solutions using place-based networks.

I’m turning the blog over today to LocaModa’s CEO Stephen Randall for a special guest post on our integration with one of our favorite new services, Foursquare.

Recently, The Boston Globe reported on the latest location-based service to turn the heads of media mavens:

“Foursquare, the mobile phone software and accompanying website turn your daily peregrinations into a competition: every time you venture somewhere (your neighborhood Dunkin’ Donuts, or the Boston Garden), you use the Foursquare app or mobile Web site to “check in,” getting credit for being there. The person who has checked in the most at a particular location becomes the mayor — at least until someone else shows up more often and steals the title.” (“The 21st century’s version of ‘Killroy was here,’” The Boston Globe, Scott Kirsner, 28. January 2010).

Unless disabled by the user, Foursquare check-ins automatically send a message to the user’s “social graph” (the number of friends people have on social networks), and if the user so chooses, updates his Twitter feed as well. The average number of friends, followers or fans on social network sites such as Twitter is 126 (source: The Guardian, 29. June 2009). Facebook’s social graph is 130 (source: Facebook).

The user experience is fun and engaging, and it’s obvious why some enterprising venues have started to reward customers who use these apps to announce their presence to their friends. The merits of displaying location-based services for locations should be apparent – they are a user-generated marketing tool for the venue. It is therefore ironic that location-based services are not designed for place-based screens at all, but for web and mobile screens.

The Globe article went on to mention a local battle for mayorship of Toscanini’s, a well known café not far from MIT in Cambridge, MA. LocaModa’s HQ is five minutes away from Toscanini’s (Tosci’s to locals). As long-time fans of Tosci’s and friends of its larger-than-life owner, Gus, we use the café as a lab to test new place-based social media applications. In November ’09, we started testing Foursquare on Tosci’s LCD screen, the first time Foursquare was used as a real time interactive DOOH application.

The LocaModa Foursquare app (shown above) dynamically displays a picture of the mayor, the number of check-ins and user tips about the café. The screen also displays real time Twitter messages tagged “Toscanini” and “Tosci.”

I have previously written about ensuring place-based screens have a range of miles not feet (i.e. that they connect venues across channels to brand websites and social network fan pages etc). Location-based services are an excellent example of cross channel engagement and are therefore likely to be a mainstay of many place-based networks.

You can also download a pdf version of this post.

A few weeks ago, I attended a talk at the Berkman Center that centered around the concept of online “platforms” and the politics of the loosely-defined layers tangled up in the term.

From a theoretical vantage point, the need for a firmer definition comes at a favorable intersection. The mainstream players cited in the talk (Facebook, YouTube, Twitter, Flickr) have all undergone endless UI iterations and carry robust and vocal user bases, indicating that basic functionality is well understood across audiences; yet, from a partner integration standpoint, the services remain malleable enough that brands and networks can still help to define their access points and relational methodology.

The critical point here is that this juncture isn’t only ripe in the academic sphere. Clearly the industry can (and should) benefit as well, and it should be noted that this ‘industry’ encompasses not only digital signage networks, but an entire host of satellite segments (see diagram above).

It’s evident that it’s prime time for defining not only what a platform can and should be in a New Media sense, but also for proving its potential in the term’s most basic faculty: as an interactive stage for people, causes, and ideas.

A better defined platform becomes the industry’s foundation for new sets of fresh, ready to run, interactive, real-time apps that will help shape further integration across DOOH.

(And it should come as no surprise that we have more up our sleeve in this regard…)

Okay, so that title was a little much, but those X-Games promos sure do like their power adjectives… And we’re excited to display our place-based social media platform at the Winter X-Games!

I wish I had on-site photos to share, but I’ll have to settle for some bar pics of our real-time Twitter/Flickr screens for XGames that we rolled out with Zoom Media & Marketing. The screens captured tweets and photos from correspondents at the games, and streamed them live onto screens in bars nationwide…

Let’s just hope the screens didn’t showcase too many images of Shaun White’s unfortunate beat-up face…

Marking the start of a very exciting and busy quarter for LocaModa, yesterday we announced that our place-based platform will be integrated into indoorDIRECT’s Restaurant Entertainment Network, featuring shows such as theBITE, theBITEWeekend and theBITE@Nite. The network can now run mobile and social interactive applications in more than 1,000 quick-serve restaurants including Wendy’s, Carl’s Jr and McDonald’s.

The full release can be found on both Digital Signage Universe and the official Digital Signage Expo site.

And if you haven’t signed up yet, this Thursday (1/28) is Stephen Randall’s free webinar on Social Media and Digital Signage. Should be a great conversation – Bill Yackey of Digital Signage Today will be moderating.