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A few weeks ago, Stephen Randall wrote a guest post outlining why location-based services are important for place-based screens. As SXSW approaches, it seems the right time to turn the tables and explore why place-based screens are important for location-based services.

Both Foursquare and Gowalla are shining their shoes and pulling out all the slickest new features in anticipation of SX, and tech blogs are having a comparathon field day. One of the biggest points of distinction has historically* been how each service handles the accuracy and truth of check-ins: the “were you actually there?” issue. (*Note that “historically” is used relatively here; we’re talking on an early adopter time spectrum.)

Sure, Foursquare has been fairly heavily criticized for their lack of lockdown on whether or not users “cheat,” while Gowalla has been getting slammed for being almost too strict, in that GPS unreliability has made check-ins difficult even if a user is actually in the location s/he claims.

Solutions have been tossed around (QR codes, for one), but in the end, the anxiety over the issue has seemed to fizzle somewhat as cool new features have stolen some of the limelight (and thankfully lightened the mood a bit). Foursquare’s growing partner list (disclaimer: LocaModa is on there), ever-expanding badge arsenal, and real-live Foursquare tourney (yep, the actual playground game) at SX are rightfully gaining the attention they deserve, while Gowalla’s move to turn virtual items into real world prizes proves a similar playful take on the “simulacra become fleshy” motif (as one example, virtual tacos can be cashed in for the real deal at taco trucks around the festival).

With the focus back where it should be – on the fun, gaming aspect and not the “gaming the system” aspect, it makes sense to turn to place-based screens to both provide a social display for a location-based service, while also quietly taking much of the steam out of the “were you really here?” issue.

As Stephen discusses in his original post, place-based screens serve as a “user-generated marketing tool for the venue,” allowing patrons to send in tweets and txts that can be displayed alongside check-ins and tips. Venue messaging is showcased in the venue itself, not just on individual handsets, making the interactions from users on-site far more relevant if they’re actually there. Chatting about the Free Beer for the Mayor special if you’re not actually at the bar is just, well, kinda sad.

Sure, this doesn’t solve a technical issue, but it certainly solves a social one.
And isn’t that the point?

___

Edited to add: To toss a bit more fuel into fire, if a more technical solution was desired by a venue, that’s easy icing for a place-based DOOH platform. Locations can display in-venue deals with custom location codes (advertised on screen) that expire after an hour or day, giving an added incentive to the patrons actually there to take advantage of them. Look for an upcoming post on additional technical solutions using place-based networks.

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The night before I left Las Vegas I walked out in the desert to look at the moon. There was a jeweled city on the horizon, spires rising in the night, but the jewels were diadems of electric and the spires were the neon of signs ten stories high. ~Norman Mailer

And with that, I’m turning the blog over to CEO Stephen Randall today for his take on this past week in Loca-Land. Take it away, Stephen…

***

Following DSE 2010 in Vegas, the LocaModa train keeps rolling along…

We used DSE as a platform to launch the industry’s first app store – dedicated to solving the problem of helping networks find revenue generating media that engages audiences, attracts advertisers and adds value to venues.

I’m happy to say that our message and proposition was received loud and clear! It’s great to see so many companies coming over to our booth and telling us that we had the exact solution they were looking for. I was also delighted to see so many inquiries coming from major networks outside the US.

We also announced our relationship and integration with Foursquare.

The Foursquare announcement was timed to coincide with our launch on another Clear Channel screen – this one happens to be the largest on the strip, outside Miracle Mile Shops. This was great timing with the DSE show less than one mile away, and various events occurring at the Paris, next to the screen. This story keeps on getting bigger for good reason. Applications like Foursquare will become the on-ramp for loyalty programs in venues and are perfect for DOOH screens. Not surprising then that both Techcrunch and Mashable covered it yesterday afternoon. You should have seen our web stats spike!

Back to DSE, where we also announced that UCView has integrated LocaModa Apps directly into their software offering (they have hundreds of licensees collectively reaching thousands of locations).

The show itself was a great success with hundreds of leads from networks globally representing tens of thousands of venues. Our booth was always well attended and our applications were also on display at UCView, Eventful and CoolSign booths, as well as being used by the event organizers as a communications tool, showing tweets, hashtags and text messages from attendees.

LocaModa’s position as thought leaders was further strengthened when it was announced that we had won two gold awards for our work – a Gold Apex award in the Hospitality category and a Gold Content award in the Interactive category. Both awards were for applications that ran on Zoom Media and Marketing’s network – which was also great news for our partners.

DSE Awards

Luckily we managed to fly back to Boston missing the massive Nor’ Easter that dumped 18 inches of snow along the east coast and delayed flights up to New York. We made it back with no delays. Our team was great – Jake, Tim and Gabi were first timers at DSE and now know what it’s like to stand and talk to customers until you don’t have a voice. Jayne, Bill, Steve and I, are long time supporters of DSE so we already knew what to expect – but even we were very surprised by how the event went. Thanks Chris and team over at DSE.

More Vegas photos available on Gabi’s Flickr.

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First, I’ll let the photos speak for themselves:

And now I’ll fill in the gaps…

LocaModa announced today that we’ll be running our Loca Foursquare App on the Clear Channel Spectacolor unit on Miracle Mile in Vegas! We also have commitments from other network partners as well, including IndoorDIRECT, who will run the app across their network of quick-serve restaurants, including Wendy’s and Carl’s, Jr.

The Loca Team will be in Vegas in full force next week to pay our regards to the almighty Spectacolor screen!

Perhaps I should amend my equation above?

LocaModa + Foursquare + Vegas + 126ft LED display + Carl’s Black Angus Burger + Biggie Frosty = Awesome.

No really, how good does that sound?

Full release available here.

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For everyone that didn’t already figure us out from Stephen’s guest post and the buzz about Loca + Foursquare, the cat’s now officially outta the bag… and what a sleek looking kitty it is!

LocaModa’s Digital Out of Home App Store has launched, and is currently offering a host of new place-based social media applications (along with some old favorites, of course).

[click to enlarge]

Third-party developers are encouraged to contact us if you’d like to get involved!

We’ll be showing off some of our newest apps at the Digital Signage Expo in Vegas next week… so stop by Booth 1924 and introduce yourself. Stephen will also be speaking at Sessions 28 and 40, as well as a couple Lunch and Learn Panels, and the app store is sure to be a hot topic!

Full Release here.

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I’m turning the blog over today to LocaModa’s CEO Stephen Randall for a special guest post on our integration with one of our favorite new services, Foursquare.

lbs_pic

Recently, The Boston Globe reported on the latest location-based service to turn the heads of media mavens:

“Foursquare, the mobile phone software and accompanying website turn your daily peregrinations into a competition: every time you venture somewhere (your neighborhood Dunkin’ Donuts, or the Boston Garden), you use the Foursquare app or mobile Web site to “check in,” getting credit for being there. The person who has checked in the most at a particular location becomes the mayor — at least until someone else shows up more often and steals the title.” (“The 21st century’s version of ‘Killroy was here,’” The Boston Globe, Scott Kirsner, 28. January 2010).

Unless disabled by the user, Foursquare check-ins automatically send a message to the user’s “social graph” (the number of friends people have on social networks), and if the user so chooses, updates his Twitter feed as well. The average number of friends, followers or fans on social network sites such as Twitter is 126 (source: The Guardian, 29. June 2009). Facebook’s social graph is 130 (source: Facebook).

The user experience is fun and engaging, and it’s obvious why some enterprising venues have started to reward customers who use these apps to announce their presence to their friends. The merits of displaying location-based services for locations should be apparent – they are a user-generated marketing tool for the venue. It is therefore ironic that location-based services are not designed for place-based screens at all, but for web and mobile screens.

The Globe article went on to mention a local battle for mayorship of Toscanini’s, a well known café not far from MIT in Cambridge, MA. LocaModa’s HQ is five minutes away from Toscanini’s (Tosci’s to locals). As long-time fans of Tosci’s and friends of its larger-than-life owner, Gus, we use the café as a lab to test new place-based social media applications. In November ’09, we started testing Foursquare on Tosci’s LCD screen, the first time Foursquare was used as a real time interactive DOOH application.

The LocaModa Foursquare app (shown above) dynamically displays a picture of the mayor, the number of check-ins and user tips about the café. The screen also displays real time Twitter messages tagged “Toscanini” and “Tosci.”

I have previously written about ensuring place-based screens have a range of miles not feet (i.e. that they connect venues across channels to brand websites and social network fan pages etc). Location-based services are an excellent example of cross channel engagement and are therefore likely to be a mainstay of many place-based networks.

You can also download a pdf version of this post.

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